Productivity Tips

25 Feb 11

The impossible is now possible

By Michael McKibben
Legal | Project Management | Emergency Services | Non-Profits | Government

Leader Phone iPhone application

New iPhone audio conferencing apps have introduced Call Now! group calling. This feature dispenses with the hassle and expense of setting up a conventional conference call by eliminating the need to schedule a call, send out dial-in numbers and PINs, wait for stragglers, etc. With iPhone Call Now! you simply select the people you want on the conference call and tap Call Now! Your participants are called instantly.  No PINs. No waiting. Early users are already reporting the benefits.

One of the country’s leading patent infringement litigators needed to strategize with his litigation team on a big case over a weekend. The paralegals who normally set up such conference calls were not available and the partners needed to talk right away. The partner – one of the firm’s most successful patent litigation attorneys –simply selected the participants from his iPhone Contacts and tapped Call Now! Instantly all his senior people were on the conference call.  No PINs.  No waiting.  No delay.  No administrative expense to have to bill back to the client. This partner did this four times during that weekend. He reported that Call Now! group calls made the whole team more productive and saved much of the cost normally associated with administering such calls.

Project Management
A project team with members spread out around the country had a problem that needed their best thinkers right away. The project manager was catching a flight at LAX. She simply scrolled through her iPhone Contacts, selected who she wanted on the conference call and tapped Call Now! The team brainstormed for 15 minutes and the solution emerged from the North Carolina team while she was walking to her gate. No scheduling hassle.  No PINs.

Emergency Services
First responders never know in advance exactly what resources they will need for an emergency event. With Call Now! group call a first responder only needed to make sure his iPhone Contacts telephone numbers are current. Then, when an event occurred recently, he simply scrolled through his iPhone Contacts, picked the right resource people and tapped Call Now! Those people were on the callinstantly.  They solved the problem in less than 10 minutes.  No waiting.  No scheduling delays.  No PINs.

Volunteer resources are the lifeblood of a non-profit.  Generally it is easier to get a volunteer to answer a quick question on the phone rather than try to get them to consume whole evenings in scheduled meetings. Call Now! enabled a non-profit manager to better muster her volunteer resources on an urgent issue rapidly.  Four quick, 15-minute Call Now! conference calls over the span of two days mustered thousands of dollars of donations to help a family in need.  This church leader needed to organize a care-giver committee to help a family whose children were injured in an accident.  The chairperson selected the people she thought best suited to this task from her iPhone Contacts and tapped Call Now! Over the course of the two days, everything was arranged.  No scheduling hassle.  No PINs. Timely, caring response.

iPhone ConvenienceGovernment
Government services agencies must organize “on the fly” conference calls regularly. Typically organizing these calls falls on an administrative person who spends hours phone calling and emailing to arrange the conference call.  Recently an administrator was tasked to get a group of 15 people on a conference call from around the state.  With Call Now! these people were speaking within 3 minutes.  Within 15 minutes the tasks were delegated.  In the “old days” this conference call would have not occurred for at least 24 hours. No scheduling hassle.  No PINs.  Better, more responsive government.

Leader Phone’s iPhone Call Now! Makes the Impossible Possible

“On the fly” audio conferencing was not possible with conventional conference calling. With Call Now! group calls iPhone users turn their iPhones into mobile communications centers in two easy steps: (1) select, (2) tap Call Now!

To learn more, Google “Web 2.0 audio conferencing”.

© Copyright 2010. Leader Phone® and Michael McKibben. All Rights Reserved.

Michael McKibben is Founder & Chairman of Leader Technologies®, supplier of Leader Phone® audio conferencing services. Leader’s teleconferencing innovations include patent pending Web 2.0 technologies including Leader Phone® iPhone Audio Conferencing App with Call Now! Leader Phone® was first introduced in 2001 and has customers in most industry sectors as well as education and government. After Hurricane Katrina, the State of Louisiana relied upon Leader Phone® as the only working communication system available to first responders for life saving and disaster recovery.

To learn more about Web 2.0 audio conferencing, visit:
Leader Phone® Audio Conferencing Services web
(614) 890-1986 office email

15 Oct 10

Columbus, Ohio (October 14, 2010) – An effective conference call is like any other meeting-to be professional and respectful of the participants’ time; it needs good preparation, solid execution and timely follow-up.

Read More…

13 Oct 10

Columbus, Ohio (October 12, 2010)

Don’t let the productivity-killer sirens lure you to the “free” and “cheap” shores of unintended consequences

The devil is in the details with regard to managing enterprise audio conferencing. Conventional wisdom says belt-tightening is a good thing, and when an employee comes to a CFO with “cost savings,” he is often named “employee of the month.” So, when an employee proposes to cut the budget by using a “free” or cut-rate service, it sounds great on the surface. However, a closer look reveals such proposals to be Neanderthal. They’re two steps backward instead of one step forward. You get what you pay for. If you are not willing to pay anything, such unwillingness creates a ripple effect of unintended consequences. Do not be lured to the “free” and “cheap” shores.

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5 Oct 10

The reach, efficiencies and benefits are quickly achievable

Columbus, Ohio (September 28, 2010) — Our virtual society opens new opportunities for speakers and educators with audio conferencing-based program technology.

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5 Oct 10

Columbus, Ohio (September 23, 2010) — My company, Leader Technologies, provided the only working first responder communication system during the months after Hurricane Katrina. This bird’s eye view of the largest natural disaster in the history of the United States taught us many important lessons. If we learn these lessons, then perhaps we can lessen the suffering and loss of life in future disasters. We were somewhat surprised at how central a role audio conferencing played in large-scale disaster response collaboration. Click Heroes in the Storm below to read a white paper on the State of Louisiana’s use of audio conferencing to manage Hurricane Katrina lifesaving and disaster response.

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5 Oct 10

Wake up people. It’s the 21st century!

Columbus, Ohio (September 21, 2010) — Audio conferencing is experiencing a renaissance in new technologies, especially for medium and small business. Teleconferencing has traditionally been the domain of Fortune 500 companies for one simple reason – Ma Bell managed it from large call centers dedicated to supporting its large customers. The features offered were minimal – a phone number and PIN and a few basic handset controls. After AT&T’s break-up, the Baby Bells copied these services and invested little in R&D improvements.

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13 Sep 10

Columbus, Ohio (September 13, 2010) — Until recently “innovation” was not a word associated with audio conferencing. It has seen very little change since its introduction in the 1980’s because Ma Bell had it tucked away in its far-flung call centers. Just enough engineering was done to offer some basic services, but everything else was done manually and users paid a premium. As a result, medium and small businesses rarely used it. The good news emerging from this bleak history is that a populist revolution has begun.

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8 Sep 10

Columbus, Ohio (September 8, 2010) — What do you need to know about Web 2.0 audio conferencing? How is it different than your crusty old dial-in number a PIN you’ve been carrying around in your wallet or purse?

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8 Sep 10

Columbus, Ohio (September 8, 2010) — Googling “audio conferencing” makes one’s head spin. Google dishes up a barrage of offers. How do you determine the service that best meets your needs? Under the adage “knowledge is power,” this article examines some audio conferencing myths and truths. Try searching “Web 2.0 audio conferencing”

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12 Feb 10

Unnecessary headaches and productivity losses. You get what you pay for.

By Michael T. McKibben, Founder & Chairman, Leader Technologies®

A large audio conferencing vendor is currently attempting to lure prospects to their services with pricing that seems too good to be true. In this case the maxim holds true: “If it seems too good to be true, it is!”

How can an audio conferencing user evaluate such offers? Here are a few tips.

Radical departures from traditional pricing usually occur for the following reasons:

  1. the vendor has a technological edge that dramatically lowers its costs to deliver the product,
  2. the vendor is attempting to lure prospects into contracts with promises they cannot keep,
  3. the vendor is hiding your true costs in a maze of add-on charges,
  4. the vendor is giving away one service in the hopes of selling you something else,
  5. the vendor has depreciated their old equipment and is milking the last minutes out of them before having to buy new equipment and raise prices, sell out, or simply close up shop,
  6. the vendor is preparing to sell the company and wants to show your contract on their books to boost valuation (read: they let their purchaser worry about keep the false promises they make), or
  7. some combination of Nos. 2 through 6.

A large vendor in our market is currently pushing unbelievably cheap minutes and promising a set of services that they (a) cannot keep, (b) do poorly, and (c) have slapped together so that they avoid truth in advertising violations. For example, they offer a record feature. However, what they fail to tell you is that the feature was cobbled together with super glue and duct tape and the feature set up is so convoluted that it takes 6 steps to accomplish. The set up fails more than half the time. When you are attempting to record a conference with 200 participants, that can be an expensive and frustrating failure. This story was told to us recently by a state government telecom director who was cursing the day he chose them as the “low bid”.

This vendor also fails to tell you that when you have a conference call for more than 15 participants, you MUST pay for an operator to be on the line for every 15 participants. In other words, even though you will pay their unbelievably-cheap per minute price for the participants, you will pay high prices for each operator on the call. When you do the math, the unbelievably-cheap per minute price suddenly gets very expensive.

Leader Phone® uses true technological innovation in its platform (No. 1) and the price is economical; allowing us to support customers professionally and properly, without excuses. With Leader Phone® there are no hidden charges and you don’t need operators on large calls if you don’t want them.

Being forewarned is forearmed. Avoid the cheap-price sirens luring you to rocky shores. Choose Leader Phone® Pro and join 21st century innovation! Click here to learn more.